Privacy Policy

We collect the following categories of information:

Account information. When you create an account, we collect your name and email address, and authentication information used to secure your account.

Payment information. If you subscribe to a paid plan, payments are processed by our third-party payment processor. We do not store your full payment card details; we receive only limited information such as your subscription status and the last four digits of your card.

Usage information. We collect information about how you use the platform, such as the stocks, patterns, watchlists, and saved items you interact with, as well as log data such as your IP address, browser type, and device information.

We use your information to:

provide, operate, and maintain your account and the features you request (such as analysis, watchlists, saved patterns, and alerts); process payments and manage subscriptions; communicate with you about your account and service-related matters; improve and secure the platform; and comply with our legal obligations. We do not sell your personal information.

Where applicable law (such as the EU/UK GDPR) requires it, we process your personal data on the basis of: performance of our contract with you (to provide the service); your consent (for example, for certain communications or cookies); our legitimate interests (such as improving and securing the platform); and compliance with legal obligations.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. We may use privacy-friendly analytics to measure and improve performance. You can control or disable cookies through your browser settings, although some features may not function properly without them.

We share personal information only with service providers that help us operate the platform — for example, hosting, database, payment processing, analytics, and email delivery providers — and only to the extent necessary to provide the service. These providers are bound by confidentiality obligations. We may also disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of our users or others. If we undergo a business transfer (such as a merger or acquisition), information may be transferred as part of that transaction.

We retain your personal information for as long as your account is active or as needed to provide the service, and thereafter as required to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location (for example, under the GDPR or the California Consumer Privacy Act), you may have rights to access, correct, update, export, restrict, or delete your personal data, and to object to certain processing or withdraw consent. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

Your information may be processed and stored in countries other than your own. Where we transfer personal data internationally, we take steps to ensure an appropriate level of protection as required by applicable law.

The platform is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Last updated” date above and, where appropriate, by additional notice.

If you have questions about this Privacy Policy or our data practices, contact us at hello@seasonalityx.com.